FloorTek|

Terms of Use

Terms of Use

Last Updated: April 3, 2026

1. Acceptance of Terms

These Terms of Use ("Terms") govern your access to and use of the FloorTek Sales Operations Management platform, including the FloorTek mobile application and the web-based dashboard located at floortekapp.com (collectively, the "Service"), operated by OX Dealer Services, LLC ("Company," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

2. Authorized Use

The Service is intended exclusively for authorized employees, contractors, and personnel of OX Dealer Services, LLC and its affiliated brands. Access to the Service is granted solely through authorized accounts. You must not share your login credentials with any unauthorized person. You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.

3. Service Description

FloorTek is a sales operations management platform that provides tools for managing appointments, product configurations, pricing, offers, contracts, scheduling, team communications, and related business operations for concrete coating sales teams. The Service includes both a mobile application for field sales representatives and a web-based administrative dashboard for managers and administrators.

4. SMS/Text Messaging Terms

By using the Service, authorized personnel may receive SMS/text message notifications related to operational activities, including but not limited to offer submissions, counter offers, offer approvals, appointment updates, and system alerts.

Program Name: FloorTek Offer/Counter Offer Notifications

Program Description: Operational text notifications sent to authorized internal staff regarding offer status changes, appointment updates, and business alerts within the FloorTek platform.

Message Frequency: Message frequency varies based on operational activity. Multiple messages may be sent per day during active business periods.

Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and service plan.

Opt-Out: You may opt out of receiving SMS messages at any time by texting STOP to any message received from the Service. You will receive a one-time confirmation message, and no further messages will be sent unless you re-subscribe.

Help: For assistance, text HELP to any message received from the Service, or contact us at [email protected].

Carriers: Carriers are not liable for any delayed or undelivered messages.

For information about how we handle your data, please review our Privacy Policy.

5. Intellectual Property

The Service and all of its content, features, and functionality, including but not limited to software, code, design, text, graphics, logos, and trademarks, are the exclusive property of OX Dealer Services, LLC and are protected by United States and international copyright, trademark, patent, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any portion of the Service without our prior written consent.

6. Prohibited Conduct

You agree not to:

  • Access or use the Service for any unlawful purpose or in violation of any applicable law or regulation
  • Attempt to gain unauthorized access to any part of the Service, other accounts, or computer systems or networks connected to the Service
  • Copy, modify, distribute, sell, or lease any part of the Service or its content
  • Reverse engineer, decompile, or disassemble any aspect of the Service
  • Use any automated means to access the Service, including bots, scrapers, or crawlers
  • Interfere with or disrupt the integrity or performance of the Service
  • Share your account credentials with unauthorized individuals
  • Use the Service to transmit any malicious code, viruses, or harmful content

7. Confidentiality

All data, information, and materials accessible through the Service are proprietary and confidential to OX Dealer Services, LLC and its affiliated companies. You agree to maintain the confidentiality of all information obtained through the Service and to not disclose such information to any unauthorized third party. This obligation survives the termination of your access to the Service.

8. Account Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OX DEALER SERVICES, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, ARISING OUT OF YOUR USE OF OR INABILITY TO USE THE SERVICE.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in the State of Florida.

12. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of the Service after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

13. Contact Information

If you have any questions about these Terms, please contact us at:

OX Dealer Services, LLC
Email: [email protected]
Website: floortekapp.com

© 2026 OX Dealer Services, LLC. All rights reserved.